Do what you do best, we do ​the rest.

Who we are

We take up challenges. Do what you do best, ​we do the rest. We are outsourcing specialists. ​Our (offshore) BPO business provides ​administrative services and back and front ​office operations . For worldwide travel ​agencies we offer tailored wholesale tourism ​packages exclusively to various destinations in ​Brazil under the brandname Suppletrip.


Suppledesk was incorporated in December ​2018. We are registered with the Chamber of ​Commerce in Paramaribo, Suriname. ​Registration #75951

Suppledesk is GDPR compliant.


2 brands,

2 expertises

(Offshore) Business Process ​Outsourcing

  • Customer contact center ​support
  • Back Office operations

Data entry, document ​management

  • Business development ​support

Lead generation, lead processing ​and CRM.


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Tour and t​ravel

We specialize in providing ​comprehensive tourist packages ​exclusively to travel agencies. Our ​offerings include carefully curated ​packages that encompass everything ​from hotel accommodations to guided ​tours led by certified tour guides. By ​focusing on travel agencies, we ensure ​our services meet the exacting ​standards and diverse needs of ​travelers, providing memorable ​experiences tailored to different ​interests and preferences.

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Our outsourcing services

(Offshore) Business Process Outsourcing


Suppledesk operates an offshore BPO office in Suriname (South America), catering primarily to ​clients in the EU and USA. Particularly in the sustainable energy sector, which includes solar ​panels and home insulation. We provided support to a boutique contact center in the Net​herlands and are engaged in new business development projects for a leading supply cha​in management software firm. Additionally, Suppledesk is facilitating sourcing and pro​curement for US-based companies targeting the Latin American market. With over 6 years of ​experience in offshore BPO, Suppledesk offers comprehensive outsourcing solutions tai​lored to international client needs.



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What Suppledesk can do for you, so you stay ​focused on your core activities


Customer Support: Handling inquiries, issues, and complaints via phone, email, or chat.

Sales and Upselling: Promoting products/services and converting inquiries into sales opportunities.

Order Processing: Managing orders, payments, and logistics-related queries.

Data Entry: Inputting and updating customer information accurately in databases.

Back Office Support: Handling administrative tasks like billing, accounting, and HR processes.

Multilingual Support: Providing assistance in multiple languages, catering to diverse customer bases.

Dutch, English, Portuguese and Spanish.


Suppledesk offers a One-stop window for your business digital presence need: Domain name ​registration, Canva web-design, web hosting, email configuration and hosting. social media posts, SEO. Starting prices from USD 249,- .


Click on the image below to be ​directed to the Suppletrip website

Picture of beach in Fortaleza, Brazil

Contact us

Address:

Zwartenhovenbrugstraat 137

Parmaribo, Suriname

Email Address:

info@suppledesk.com

Phone Number:

+597 882-8442

Picture of riverbank in Albina, Suriname. View over the Marowijne ​river towards French Guyane.

© Suppledesk 2024