Do what you do best, we do the rest.
Who we are
We take up challenges. Do what you do best, we do the rest. We are outsourcing specialists. Our (offshore) BPO business provides administrative services and back and front office operations . For worldwide travel agencies we offer tailored wholesale tourism packages exclusively to various destinations in Brazil under the brandname Suppletrip.
Suppledesk was incorporated in December 2018. We are registered with the Chamber of Commerce in Paramaribo, Suriname. Registration #75951
Suppledesk is GDPR compliant.
2 brands,
2 expertises
(Offshore) Business Process Outsourcing
Data entry, document management
Lead generation, lead processing and CRM.
Tour and travel
We specialize in providing comprehensive tourist packages exclusively to travel agencies. Our offerings include carefully curated packages that encompass everything from hotel accommodations to guided tours led by certified tour guides. By focusing on travel agencies, we ensure our services meet the exacting standards and diverse needs of travelers, providing memorable experiences tailored to different interests and preferences.
Our outsourcing services
(Offshore) Business Process Outsourcing
Suppledesk operates an offshore BPO office in Suriname (South America), catering primarily to clients in the EU and USA. Particularly in the sustainable energy sector, which includes solar panels and home insulation. We provided support to a boutique contact center in the Netherlands and are engaged in new business development projects for a leading supply chain management software firm. Additionally, Suppledesk is facilitating sourcing and procurement for US-based companies targeting the Latin American market. With over 6 years of experience in offshore BPO, Suppledesk offers comprehensive outsourcing solutions tailored to international client needs.
What Suppledesk can do for you, so you stay focused on your core activities
Customer Support: Handling inquiries, issues, and complaints via phone, email, or chat.
Sales and Upselling: Promoting products/services and converting inquiries into sales opportunities.
Order Processing: Managing orders, payments, and logistics-related queries.
Data Entry: Inputting and updating customer information accurately in databases.
Back Office Support: Handling administrative tasks like billing, accounting, and HR processes.
Multilingual Support: Providing assistance in multiple languages, catering to diverse customer bases.
Dutch, English, Portuguese and Spanish.
Suppledesk offers a One-stop window for your business digital presence need: Domain name registration, Canva web-design, web hosting, email configuration and hosting. social media posts, SEO. Starting prices from USD 249,- .
Providing information to make reservations: flights, hotels, car rentals, and tours.
Providing support for booking inquiries, changes, and cancellations. (See our AirHelp page).
Destination Information Brazil: Offering details on travel destinations in Brazil, including attractions, where to stay, what to do, what to see, where to eat and local customs.
Travel Packages: Creating and promoting travel packages and deals for various destinations in Brazil.
Travel insurance: We got you covered for your travel insurance need.
Address:
Zwartenhovenbrugstraat 137
Parmaribo, Suriname
Email Address:
info@suppledesk.com
Phone Number:
+597 882-8442